Frequently Asked Questions

• Q: Can you hold a place before I apply?

  A: We continue advertising all properties until a lease is signed.

• Q: How old do you have to be to apply?

  A: Every adult (18 years or older) needs to apply and be on the lease.

• Q: Is the deposit refundable?

  A: The deposit is fully refundable upon move out if there is not damage, or outstanding invoices.

• Q: You have a property I want to rent. How do I apply?

  A: Please click “apply now” and it will walk you through the application process.

• Q: I want to get a pet. What do I do?

  A: Please contact us directly and we can get owner approval and discuss the pet deposit.

• Q: I want to move out, but my roommate wants to stay. What do I do?

  A: Please contact us directly to have yourself removed from the lease.

• Q: My lease expiration is coming and I want to move out. What do I do?

  A: You are required to give a 60-day written notice before the end of the lease.

• Q: Who is responsible for paying for repairs & maintenance requests?

  A: Please contact us directly if you have a maintenance request.